At Sunshine Solutions, we follow a structured and compliant debt collection process to help businesses and financial institutions recover outstanding debts efficiently.
Our approach ensures ethical, legal, and professional debt recovery while maintaining positive customer relationships.
Review debtor’s financial history, outstanding balance, and payment history. Validate loan agreements, invoices, and supporting legal documents.Categorize debts based on age, amount, and debtor’s profile.
Send formal payment reminders via email, SMS, and letters.Conduct courteous follow-up calls to discuss repayment options.Provide a detailed breakdown of the outstanding amount and consequences of non-payment.
Offer flexible repayment plans, installment options, or settlements.Engage in debt mediation to resolve disputes amicably.Ensure agreements are legally documented to protect both parties.
Once payment is received, update financial records and clear dues. Provide official closure letters to debtors.Maintain a record for future reference and reporting.